Project Smart ~ Exploring trends and developments in project management today

Calendar icon
Adobe PDF icon

6 Success Factors for Managing Project Quality

~ By Michael L Young

Quality checklist

Commentators have differing views on what constitutes a quality project. The generally agreed parameters are that it delivers the desired outcomes on time and within budget. Through our long experience, the Transformed team has identified 6 key factors that improve project quality:

Key Success Factor 1: A Good Plan

The Plan, Do, Check, Act cycle is fundamental to achieving project quality. The overall project plan should include a plan for how the project manager and team will maintain quality standards throughout the project's cycle.

Key Success Factor 2: Appropriate Communication

Despite good project planning and scheduling, poor or absent communication with team members and stakeholders can bring a project undone. Project managers need excellent communication skills and a comprehensive scheme that encourages formal and informal discussion of expectations, innovation, progress and results.

Key Success Factor 3: Manage Stakeholders

Stakeholders include everyone who has an interest in, can influence or is affected by the project's implementation or outcomes. To engage stakeholders, identify who they are, analyse their concerns and what they need to know and then prepare a strategy to provide the appropriate amount of information and opportunities for involvement.

Key Success Factor 4: Good Measurement

Early in the process it is important to identify the key outcomes and outputs of the project and how you will measure whether they have been delivered. Implement processes that measure progress, both qualitatively and quantitatively, throughout the project at individual, team and whole project levels. This ensures that problems can be identified early and successful tactics can be promulgated throughout the project.

Key Success Factor 5: Constant Review

Along with good measurement go good review mechanisms. Successful project managers diligently and regularly review progress against the schedule, budget and quality elements of the project. Regular review allows problems to be identified early so that corrective action can be taken to keep the project on track. Review also helps team members to learn and improve their skills.

Key Success Factor 6: Act Early

Measurement and review are important, but they are only effective if the project manager takes action on issues identified. Leaving problems to be fixed up later is a recipe for disaster. Simple issues should be addressed immediately. More complex issues should be added for action into the project plan and resources allocated to address them.


Michael Young is Principal Consultant with 'Transformed' - Project Management Unleashed. Contact Transformed for information and assistance in conducting stakeholder analysis.


Comments (1)

Topic: 6 Success Factors for Managing Project Quality
3/5 (1)
Gravatar
Full StarFull StarFull StarEmpty StarEmpty Star
14th May 2019 4:30am
Billy Rane (Los Angeles) says...
Some decent points, but could use some further research to better define quality.

Add a comment



(never displayed)



 
2000
Enter the word hand backwards.
Notify me of new comments via email.
Remember my form inputs on this computer.

Seven Key Principles of Project Management

Hand holding a key with success written on the fob

If you're looking for guidance to help you manage your project with added confidence, then this article will help you.

Project Management Checklists

Checklist

Checklists are underused in the planning and managing of projects. Here is a high level twelve-point checklist for use during project planning.

How to Build a High-Performance Project Team

Business people and bar graph going upwards

What makes a winning project team? Why do some teams achieve greatness while others struggle? Let's look at the factors present on winning project teams.

Estimating Project Costs

Money and a calculator

Tips and advice for estimating project costs, including three point estimating and Monte Carlo Simulation in MS Excel.

PROJECT SMART is the project management resource that helps managers at all levels improve their performance. We provide an important knowledge base for those involved in managing projects of all kinds. With weekly exclusive updates, we keep you in touch with the latest project management thinking.

WE ARE CONNECTED ~ Follow us on social media to get regular updates and opinion on what's happening in the world of project management.


Latest Comments

Allana commented on…
12 Tips for Being a Good Manager
- Tue 5 January 8:30pm

George Bockius commented on…
Better Coaching Using the GROW Model
- Thu 24 December 3:55pm

Al commented on…
Better Coaching Using the GROW Model
- Tue 22 December 10:07pm

Latest tweets

General Project Management • IT project management phrases - 10 terms you need to know https://t.co/0ThVkIz5JU https://t.co/AqimD0V75x about 4 days ago

General Project Management • An Optimist's View Going into 2021 https://t.co/E8b4eh3wXr about 8 days ago

An Optimist's View Going Into 2021 by Simon Sinek https://t.co/1iRNMfYlUo An inspiring read to help you start 2021… https://t.co/xm5ZI4jBr5 about 12 days ago