Project Smart ~ Exploring trends and developments in project management today

Calendar iconNot recorded
Adobe PDF icon

Why and How to Add More Value to Six Sigma Project Charters

~ By Tony Jacowski

A red ink weathered stamp with the words Project Charter on it

Six Sigma project charters are basically blueprints of the targeted Six Sigma quality improvement initiative. They are deemed important because it is only through them can the management hope to communicate the exact Six Sigma implementation roadmap to the implementation team.

In effect, it basically helps to ensure the timely completion of implementation projects, a prerequisite for deriving the associated benefits.

What's in a Project Charter?

Well, even though they are important, the irony is that there are no set standards as far as the content of a project charter is concerned. The content varies depending on the type of industry and may include a mix of the following issues related to the implementations:

  • Core Project Objectives: This section lays out the basic goals and objectives of the suggested quality improvement project.
  • Process Improvement: This section lists all business processes that need to be improved.
  • Process Specific Problems: This section lists core problems associated with each individual business processes.
  • Project Parameters: This section defines the parameters or boundaries of the quality improvement initiatives.
  • Basic Project Requirements: This section provides detailed information about the tools, techniques, concepts and methodologies that are to be utilised during the implementations.
  • Cost of Poor Quality: Referred to as COPQ for short, this section describes the common reasons that might be responsible for rising operational costs and decreasing efficiency.

Why It Has Become Necessary to Add More Value to Project Charters

Well, the most obvious reason is that the business environment has changed dramatically over the years. The above issues may still be important, but since Six Sigma projects are now becoming increasingly customer oriented, businesses have no other option but to include new issues and topics that might add more value to project charters.

Most project charters that are created nowadays describe the needs, requirements, and expectations of the target audience (i.e. existing as well as potential customers). They also explain how the improvement initiatives are linked directly to customer needs and expectations.

This allows implementation team members to understand the real purpose of the improvement projects, necessary for carrying out the implementations in the desired manner.

How to Add More Value to Project Charters

Well, the first thing that businesses need to do is identify the exact needs and requirements of the target audience. Here, businesses need to be very specific because if needs are defined in terms such as "better quality" or "low price," it's highly unlikely that the project will achieve any real results.

What actually needs to be done is quantify the needs and requirements into measurable terms such as "a 20 percent improvement in product or service quality" or "a 20 percent reduction in the list price." Such quantification will make the basic project objectives quite clear to the implementation team members, something that will pave the way for the project's successful completion.

However, businesses should never forget that project charters act as the blueprint and that even small mistakes can lead to serious problems during implementations. For best results, it is recommended that businesses go slow and take the necessary precautions while adding new content or value to Six Sigma project charters.


Tony Jacowski is a quality analyst for The MBA Journal. Aveta Solutions - Six Sigma Online www.sixsigmaonline.org offers online Six Sigma training and certification classes for lean Six Sigma, black belts, green belts, and yellow belts.


Comments

Be the first to comment on this article.

Add a comment



(never displayed)



 
2000
How many letters are in the word four?
Notify me of new comments via email.
Remember my form inputs on this computer.

Top Three Causes of Project Failure

Businessman in a black suit holding up a white sign reading failed

The top three causes of project failure, which if addressed will greatly increase the chances of project success.

Coming to Terms With the Finish Date

Colourful calendar pages

Every project has a finish date. This article looks at how the finish date for a project is derived and how a project team comes to terms with that date.

PMP Exam Day Tips

PMI logo

Tips for passing the PMP Exam that should help calm your nerves and ensure success.

Top 10 Steps to Successful Goals

Businessman sprinter winning a track race

Help avoid the great 'Rinse and Repeat Trap' by following these 10 steps to setting successful goals. You may have to work for it, however!

PROJECT SMART is the project management resource that helps managers at all levels improve their performance. We provide an important knowledge base for those involved in managing projects of all kinds. With weekly exclusive updates, we keep you in touch with the latest project management thinking.

WE ARE CONNECTED ~ Follow us on social media to get regular updates and opinion on what's happening in the world of project management.


Latest Comments

Paula commented on…
How to Deal with the People Factor of Change Management
- Thu 16 May 2:52am

Billy Rane commented on…
6 Success Factors for Managing Project Quality
- Tue 14 May 4:30am

Duncan Haughey commented on…
When is a Project Manager not a Project Manager
- Fri 10 May 3:10pm

Latest tweets

In his short, but insightful article, A Thought-Provoking Idea on the Dangers of 'Nouns', Vishen Lakhiani looks at… https://t.co/PZ7MgdRqzw about 1 hour ago

General Project Management • Some advice on software https://t.co/VX5cy3IdLb about 5 days ago

General Project Management • Advice for Best Complimentary Qualification https://t.co/djava71tDD about 7 days ago