Project Smart ~ Exploring trends and developments in project management today

Calendar iconNot recorded
Adobe PDF icon

Why and How to Add More Value to Six Sigma Project Charters

~ By Tony Jacowski

A red ink weathered stamp with the words Project Charter on it

Six Sigma project charters are basically blueprints of the targeted Six Sigma quality improvement initiative. They are deemed important because it is only through them can the management hope to communicate the exact Six Sigma implementation roadmap to the implementation team.

In effect, it basically helps to ensure the timely completion of implementation projects, a prerequisite for deriving the associated benefits.

What's in a Project Charter?

Well, even though they are important, the irony is that there are no set standards as far as the content of a project charter is concerned. The content varies depending on the type of industry and may include a mix of the following issues related to the implementations:

  • Core Project Objectives: This section lays out the basic goals and objectives of the suggested quality improvement project.
  • Process Improvement: This section lists all business processes that need to be improved.
  • Process Specific Problems: This section lists core problems associated with each individual business processes.
  • Project Parameters: This section defines the parameters or boundaries of the quality improvement initiatives.
  • Basic Project Requirements: This section provides detailed information about the tools, techniques, concepts and methodologies that are to be utilised during the implementations.
  • Cost of Poor Quality: Referred to as COPQ for short, this section describes the common reasons that might be responsible for rising operational costs and decreasing efficiency.

Why It Has Become Necessary to Add More Value to Project Charters

Well, the most obvious reason is that the business environment has changed dramatically over the years. The above issues may still be important, but since Six Sigma projects are now becoming increasingly customer oriented, businesses have no other option but to include new issues and topics that might add more value to project charters.

Most project charters that are created nowadays describe the needs, requirements, and expectations of the target audience (i.e. existing as well as potential customers). They also explain how the improvement initiatives are linked directly to customer needs and expectations.

This allows implementation team members to understand the real purpose of the improvement projects, necessary for carrying out the implementations in the desired manner.

How to Add More Value to Project Charters

Well, the first thing that businesses need to do is identify the exact needs and requirements of the target audience. Here, businesses need to be very specific because if needs are defined in terms such as "better quality" or "low price," it's highly unlikely that the project will achieve any real results.

What actually needs to be done is quantify the needs and requirements into measurable terms such as "a 20 percent improvement in product or service quality" or "a 20 percent reduction in the list price." Such quantification will make the basic project objectives quite clear to the implementation team members, something that will pave the way for the project's successful completion.

However, businesses should never forget that project charters act as the blueprint and that even small mistakes can lead to serious problems during implementations. For best results, it is recommended that businesses go slow and take the necessary precautions while adding new content or value to Six Sigma project charters.


Tony Jacowski is a quality analyst for The MBA Journal. Aveta Solutions - Six Sigma Online www.sixsigmaonline.org offers online Six Sigma training and certification classes for lean Six Sigma, black belts, green belts, and yellow belts.


Advertisement


Comments

Be the first to comment on this article.

Add a comment



(never displayed)



 
2000
How many letters are in the word four?
Notify me of new comments via email.
Remember my form inputs on this computer.

The Risky Business of Project Management

Three red dice reading: Manage your risk

It is important at the beginning of any project to go through the risk identification process. Not all project risks are obvious, so here's how.

The Mythical 50% Resource

Red blocks with the percent sign on a white background

Most managers of software development projects have had an encounter with a resource who is committed to their project some percentage of the time.

PMP Exam Day Tips

PMI logo

Tips for passing the PMP Exam that should help calm your nerves and ensure success.

Estimating Project Costs

Money and a calculator

Tips and advice for estimating project costs, including three point estimating and Monte Carlo Simulation in MS Excel.

PROJECT SMART is the project management resource that helps managers at all levels improve their performance. We provide an important knowledge base for those involved in managing projects of all kinds. With weekly exclusive updates, we keep you in touch with the latest project management thinking.

WE ARE CONNECTED ~ Follow us on social media to get regular updates and opinion on what's happening in the world of project management.


Latest Comments

Ashwini Pendharkar commented on…
10 Golden Rules of Project Risk Management
- Tue 20 June 1:32pm

Tery commented on…
A Brief History of SMART Goals
- Mon 19 June 10:10pm

Tammy Marin commented on…
Better Coaching Using the GROW Model
- Thu 15 June 10:37pm

Latest tweets

General Project Management • Re: Web based open source calendar recommendaton required https://t.co/D20GkodlzD #projectsmart #pmot about 1 day ago

General Project Management • What degree should I choose to further my career? https://t.co/qGfgK50xLI #projectsmart #pmot about 1 day ago

General Project Management • Re: Manage Your Projects in Just 60 Minutes a Day https://t.co/Bwo6NtZF3z #projectsmart #pmot about 4 days ago