Project Smart ~ Exploring trends and developments in project management today

Calendar icon
Adobe PDF icon

The Curious Case of the CHAOS Report 2009

~ By Jorge Dominguez

Overworked businessman with head in hands

The Standish Group collects information on project failures in the IT industry and environments with the objective of making the industry more successful and to show ways to improve its success rates and increase the value of the IT investments. The latest results have been compiled into the CHAOS Report 2009 published by the organisation in April.

Problem: it measures success by only looking at whether the projects were completed on time, on budget and with required features and functions (met user requirements). What happened to the rest of the "six triple constraints!"

The organisation leaves out of its measures the quality, the risk, and customer satisfaction. Not that we are complaining. They have the right to measure whatever they want and we have stated before that we have to consider the CHAOS Report results in a recent article on my theory on why IT projects fail. But we, PMs, already know that all these measurements work in tandem and need to keep this in mind.

The report shows that software projects now have a 32% success rate compared to 35% from the previous study in 2006 and 16% in 1994. On the other hand, 44% of projects were challenged (late, over budget and/or with less than the required features and functions) while 24% failed (cancelled prior to completion or delivered and never used).

Measure19941996199820002002200420062009
Successful16%27%26%28%34%29%35%32%
Challenged53%33%46%49%51%53%46%44%
Failed31%40%28%23%15%18%19%24%

So, must we conclude that project success is a little worse than in 2006 (32% vs. 35%) but definitely better than in 1994 (16%)? For sure, there is better project management expertise (more certified project managers), better training, and better tools and techniques. On the other hand, project complexity and environments have increased while the time to deliver has been reduced. Look at the table above and make your own conclusions.

In our opinion, project success in IT has improved when looking at all the many angles that are not being considered by the CHAOS Report. Nevertheless, the figures are still low and need to improve much more.

Still, the CHAOS Report continues to be an important measure for the IT industry in spite leaving a lot of curious minds wandering about the methods used. Don't you think so…? Well, I do.


Jorge Dominguez wrote the article "The Curious Case of the CHAOS Report 2009" and recommends you visit www.Expiriance.com for more information about project management.


Comments

Be the first to comment on this article.

Add a comment



(never displayed)



 
2000
Out of 56, 14 or 27, which is the largest?
Notify me of new comments via email.
Remember my form inputs on this computer.

Extreme Project Management

The running back dives for the first down with the defender on his back

Three war room strategies to try when you need to bring life back to a dead project, or save an engagement that is on the brink of disaster.

Work Breakdown Structure 101

Hierarchy icons on a white background

Work Breakdown Structure is a tool project managers use to break projects down into manageable pieces. Here's why you need one and how to create your own.

How to Become a Project Manager

Senior lecturer in front of his class

If you're new to project management don't be bamboozled by all the jargon. This article sets out the skills needed to become a competent project manager.

The Simplified Project Management Process

Flat design of project management with icons

A five-minute step by step explanation of what project management involves for people who are unfamiliar with the approach.

PROJECT SMART is the project management resource that helps managers at all levels improve their performance. We provide an important knowledge base for those involved in managing projects of all kinds. With weekly exclusive updates, we keep you in touch with the latest project management thinking.

WE ARE CONNECTED ~ Follow us on social media to get regular updates and opinion on what's happening in the world of project management.


Latest Comments

Lijoy commented on…
A Brief History of Project Management | Project Smart
- Fri 20 January 7:16pm

Kelly D commented on…
Managing Small Projects
- Thu 19 January 4:45pm

Sean H commented on…
Better Coaching Using the GROW Model
- Thu 19 January 3:43pm

Latest tweets

Managing Small Projects https://t.co/kLmCdOgGMJ An excellent summary of basic project management. #projectsmart #pmot #pm about 1 day ago

General Project Management • Newbie needing some advice https://t.co/R3kO7SHsUv #projectsmart #pmot about 1 day ago

General Project Management • Re: Junior PM needs advice - potentially being moved to a project… https://t.co/vJMX8Atrw1 #projectsmart #pmot about 7 days ago