Role of the Project Manager | By Duncan Haughey | Read time minutes
The Cambridge Dictionaries Online defines a quote as;
to repeat the words that someone else has said or written.
Most people quoted have something insightful to say, something that helps us. Often, it provides us with a better understanding of a subject.
Over the years, a body of valuable quotes has built up from management experts that can help us become better project managers. Here are ten such quotes worthy of some thought.
These days, most companies use project management software to manage large projects. It is reasonable for the customer to ask to see your project plan, budget sheet, risk register and other documents. If these are not readily available, it gives the impression that you are not managing the project well. Software solutions will help you stay organised, provide up-to-date metrics, and take the time and pain out of updating documentation and calculating statistics.
All project managers need to find the right balance between process and pragmatism. We have all been on projects where arduous processes slow work down, with little reason other than;
this is the way we work around here. Always sign off requirements with your customer, create a project plan, look at risks and issues, but do not expect your customers to undertake one size fits all form filling exercises. Tailor processes for what is needed to run your project successfully and discard everything else.
This problem occurs when people take work beyond what is needed or reasonable. In a recent project, quality assurance were spending extra days testing improbable use-cases on a new website. Ask whether you are trying to build the best possible product or fit your customer's requirements. Some people will indulge their wish to stretch out the project for personal reasons and satisfaction. Curb this by ensuring a clear set of user requirements are agreed upon, signed-off and shared with all project team members. Please make it clear that deviation from the agreed requirements is unacceptable.
Testing is an area often neglected or cut in projects. When nearing the end of a project where budgets and time are tight, it is often tempting to reduce the testing phase and rely soley on your team's opinion. However, you will never know the quality of a product or service until you have tested it. We can all speculate on what we think the result will be, but no matter how expert, it is still only a matter of opinion. Always allow enough time for testing and rework during the project.
Always document and confirm any agreement you make with your customers and suppliers. If you promise to deliver something as long as certain conditions get met, make sure it is in writing, agreed and a signature obtained if necessary. After all;
what is not on paper has not been said.
Project management is mostly about managing people, and people are your most valuable asset. They make a project succeed or fail. You are steering, but they are the engine that will take you to your goal. The key to your success is to make sure you have the right people on your project, so if work goes wrong, they will save you.
A plan is not a project, but it goes a long way to helping projects run well. To reach a successful conclusion, many areas of work must come together. Project planning and risk management are two such areas. As the project manager, you are responsible for guiding your project much as a sea captain guides his ship through different seas, some calm and some stormy.
This phenomenon is where the last ten per cent of the project is the most challenging and time-consuming. This situation occurs because the most complex parts of a project get left until last. It is better to eat the live frog first. Meaning, if you remove the problematic aspects of the project first, the rest of your project will be more straightforward, and you will avoid the never-ending last ten per cent.
Many of us have encountered a project that struggles for months, with everyone knowing failure is inevitable. We may have invested a lot personally in the project. We do not want it to die and may still believe in the result, making it hard to let go. We plod on, wasting time and money, hoping that it will come right in the end. When the writing is on the wall, it is best to kill projects quickly. Stop wasting time and money and put it to good use elsewhere. Make failed projects a learning experience that helps you in your next venture.
Most people understand that to achieve any goal, vision or objective; you need a plan. However, writing a plan is just the start. Unless that plan is put immediately into action, your goal, vision or purpose will remain a good intention. History is littered with concepts, ideas and dreams that remained just that.
These quotations are the compressed wisdom of many years of experience. Keep them in mind and let them help you navigate your way to a successful project.
Recommended read: 10 Quotes That Make You a Better Project Manager by Duncan Haughey.