Project Smart ~ Exploring trends and developments in project management today

Calendar iconNot recorded
Adobe PDF icon

RACI Matrix

~ By Duncan Haughey

Team of people in silhouette

Delegation is an essential part of a project manager's role, so identifying roles and responsibilities early in a project is important. Applying the RACI model can help. As the project manager, it is important that you set the expectations of people involved in your project from the outset.

Projects require many people's involvement, but how do you avoid a situation where people are struggling against one another to do a task. Equally difficult is dealing with a situation where nobody will take ownership and make a decision. How do people know their level of responsibility; when they should involve you their project manager, or when they should exercise their personal judgment?

The RACI model is a straightforward tool used for identifying roles and responsibilities and avoiding confusion over those roles and responsibilities during a project. The acronym RACI stands for:

  • Responsible: The person who does the work to achieve the task. They have responsibility for getting the work done or decision made. As a rule this is one person; examples might be a business analyst, application developer or technical architect.
  • Accountable: The person who is accountable for the correct and thorough completion of the task. This must be one person and is often the project executive or project sponsor. This is the role that responsible is accountable to and approves their work.
  • Consulted: The people who provide information for the project and with whom there is two-way communication. This is usually several people, often subject matter experts.
  • Informed: The people kept informed of progress and with whom there is one-way communication. These are people that are affected by the outcome of the tasks, so need to be kept up-to-date.

Without clearly defined roles and responsibilities, it is easy for projects to run into trouble. When people know what management expect of them, it is easier for them to complete their work on time, within budget and to the right level of quality.

A RACI matrix supports the model and is used to discuss, agree and communicate roles and responsibilities.

Creating a RACI Matrix (step-by-step)

  1. Identify all the tasks involved in delivering the project and list them on the left-hand side of the chart in completion order.
  2. Identify all the project roles and list them along the top of the chart.
  3. Complete the cells of the chart identifying who has the responsibility, the accountability and who will be consulted and informed for each task.
  4. Ensure every task has a role responsible and a role accountable for it.
  5. No tasks should have more than one role accountable. Resolve any conflicts where there is more than one for a particular task.
  6. Share, discuss and agree on the RACI Matrix with your stakeholders before your project starts.
StepProject InitiationProject ExecutiveProject ManagerBusiness AnalystTechnical ArchitectApplication Developers
1Task 1CA/RCII
2Task 2AIRCI
3Task 3AIRCI
4Task 4CAIRI

A variation of RACI used by the Project Management Institute (PMI) is RSI, responsible, sponsor and informed.

Other variations are:

  • RASCI: with the 'S' standing for 'Support'
  • RACIO: with the 'O' standing for 'Out of the Loop' or 'Omitted'
  • RACI-VS: with the 'V' standing for 'Verify' and the 'S' for 'Signatory'

Advertisement


Comments

Be the first to comment on this article.

Add a comment



(never displayed)



 
1500
Is ice cream hot or cold?
Notify me of new comments via email.
Remember my form inputs on this computer.

How to Do RACI Charting and Analysis: A Practical Guide

Project team in a huddle

RACI is a useful analytical tool that can be used to examine many problems in an organisation around clarifying who is doing what.

SWOT Analysis

Colourful SWOT Analysis word circle

SWOT is a strategic planning tool used to evaluate the strengths, weaknesses, opportunities, and threats to a project.

Requirements Gathering 101

Manager passing a document to a colleague

Requirements gathering is an essential part of any project and a key project management skill. Read ten rules for successful requirements gathering.

Project Planning a Step by Step Guide

Businessman finding the solution to a maze

The key to a successful project is in the planning. Creating a project plan is the first thing you should do when undertaking any kind of project.

PROJECT SMART is the project management resource that helps managers at all levels improve their performance. We provide an important knowledge base for those involved in managing projects of all kinds. With weekly exclusive updates, we keep you in touch with the latest project management thinking.

WE ARE CONNECTED ~ Follow us on social media to get regular updates and opinion on what's happening in the world of project management.


Latest Comments

Kevin Murphy commented on…
How to Create a Gantt Chart Using Microsoft Excel
- Wed 11 May 9:34am

John commented on…
RAID Log
- Thu 5 May 11:42am

Mark Stanley commented on…
RAID Log
- Wed 4 May 8:13pm

Latest tweets

General Project Management • AON Network Diagram https://t.co/BbGQS400CO #pm #projectsmart about 4 days ago

General Project Management • Re: Unconventional Tips for Project Managers https://t.co/hQFbWQFULG #pm #projectsmart about 6 days ago

General Project Management • RFP Proposals https://t.co/X1pvs8uFpl #pm #projectsmart about 9 days ago