Project Smart ~ Exploring trends and developments in project management today

Calendar iconNot recorded
Adobe PDF icon

A Project Management Primer: Basic Principles - Scope Triangle

~ By Nick Jenkins

Scope triangle triple constraint

Called the "Scope Triangle" or the "Quality Triangle" this shows the trade-offs inherent in any project.

The triangle illustrates the relationship between three primary forces in a project. Time is the available time to deliver the project, cost represents the amount of money or resources available and quality represents the fit-to-purpose that the project must achieve to be a success.

The normal situation is that one of these factors is fixed and the other two will vary in inverse proportion to each other. For example time is often fixed and the quality of the end product will depend on the cost or resources available. Similarly if you are working to a fixed level of quality then the cost of the project will largely be dependent upon the time available (if you have longer you can do it with fewer people).

The astute reader will be wondering what happens when two of the points are fixed. This is when it really gets interesting. Normally this occurs when costs are fixed and there is a definite deadline for delivery, an all too familiar set of circumstances. Then, if the scope starts to creep you are left with only one choice - cut functionality. This more common than you might think, in fact its more common than not!

Cutting functionality may seem a drastic measure, but an experienced project manager will happily whittle away functionality as if they were peeling a potato. As long as the core requirements remain, everything will be fine. Additional functionality can always go into "the next release," but if you don't deliver the core functionality, there won't be a next release.

A really experienced project manager might even pad his project with a little superfluous functionality that could be sacrificed when the crunch comes (but you didn't hear it from me!).

A phenomenon known as "scope creep" can be linked to the triangle too. Scope creep is the almost unstoppable tendency a project has to accumulate new functionality. Some scope creep is inevitable since, early on, your project will be poorly defined and will need to evolve. A large amount of scope creep however can be disastrous.

When the scope starts to creep, new functionality must be added to cover the increased scope. This is represented by the quality arm of the triangle, representing the ability of the product to fulfil users' requirements. More requirements fulfilled = a better quality product.

In this situation you have three, and only three options:

  1. Add time - delay the project to give you more time to add the functionality
  2. Add cost - recruit, hire or acquire more people to do the extra work
  3. Cut quality - trade off some non-essential requirements for the new requirements

If the art of management lies in making decisions, then the art of project management lies in making decisions quickly! When faced with scope creep you cannot ignore it. You need to tackle it in one of the ways described above (more later) and the sooner the better. Delaying raises the risk of your project failing.

A poor project manager will see the scope triangle as a strait-jacket by which their project is irrevocably constrained. A better project manager will make better use of one or more of the axes and will shift the emphasis in the project to one of the other axes. The best project managers will juggle all three like hot potatoes and will make decisions every day which effectively trade-off time vs quality vs resources.


Nick Jenkins is an IT manager with 10 years experience in software development, project management and software testing. He has worked in various fields of IT development in Australia, Britain and the USA and occasionally he learned something along the way. Now he lives on the banks of the Swan River in Perth, Western Australia, and he publishes the odd guide to help aspiring IT professionals. Nick's website can be found at www.nickjenkins.net


Advertisement


Comments

Be the first to comment on this article.

Add a comment



(never displayed)



 
1500
How many letters are in the word two?
Notify me of new comments via email.
Remember my form inputs on this computer.

12 Tips for Being a Good Manager

Businessman revealing the inner superhero

Keeping a project management team running smoothly can be a challenge, especially when budgets are lean and expectations are high.

Project Planning Essentials

Tablet computer with project manager app and documents with Gantt and financial charts

Planning a project requires putting a series of tasks in order and determining dependencies between them. In practice it's never so straightforward.

Belbin and Successful Project Teams

Business team brainstorming using coloured labels on an office table

Creating successful project teams is a daunting task for project leaders. A good method for matching people to roles is the Belbin Team Inventory Method (BTIM).

My Budget is 10% Over, Now What?

10 percent red wood sign with golden background

Suffering a budget overrun? Here's three key things you can do mid-stream on a project to help get the budget back in line with the original plan.

PROJECT SMART is the project management resource that helps managers at all levels improve their performance. We provide an important knowledge base for those involved in managing projects of all kinds. With weekly exclusive updates, we keep you in touch with the latest project management thinking.

WE ARE CONNECTED ~ Follow us on social media to get regular updates and opinion on what's happening in the world of project management.


Latest Comments

Kevin Murphy commented on…
How to Create a Gantt Chart Using Microsoft Excel
- Wed 11 May 9:34am

John commented on…
RAID Log
- Thu 5 May 11:42am

Mark Stanley commented on…
RAID Log
- Wed 4 May 8:13pm

Latest tweets

General Project Management • Re: Unconventional Tips for Project Managers https://t.co/hQFbWQFULG #pm #projectsmart about 1 day ago

General Project Management • RFP Proposals https://t.co/X1pvs8uFpl #pm #projectsmart about 4 days ago

General Project Management • Help with Prince2 Agile Exam Past Questions Papers https://t.co/Bizq3DEjiy #pm #projectsmart about 9 days ago