~ By Dave Nielsen
The phrase "project manager" is a bit of a misnomer; while project managers do manage projects, they deliver them by managing a project team that does the work of the project. How successful they are at managing that team will go a long way to determining the success or failure of the project. Perhaps the most difficult (and certainly the most unpleasant) aspect of managing the high performance team is dealing with issues of poor performance. We've put together some tips to help you make this unpleasant experience as easy and productive as possible. These articles are not intended to be a comprehensive manual on managing project teams. They are meant to provide you with some insights gained through years of practical experience.
Before you implement any measures please check with your HR representative and educate yourself on your HR groups policies.
You need to be very certain that your project is experiencing performance issues before you take any steps to correct them. Attempting to correct poor performance when you're not actually experiencing it is unproductive at best and can be destructive to the morale of team.
Lets start with the performance of the project. Poor performance, that is missing deadlines, behind schedule, over budget or poor quality, may or may not be signs your project has performance issues. Performance issues are just one possible cause for these ailments, but if poor performance is contributing to poor project performance here are some of the signs you'll see:
If your team is experiencing any of these symptoms, there is a good chance that poor team performance is contributing to poor project performance and it's time for you to take action.
Dave Nielsen is a principal with three O Project Solutions, the vendors of AceIt. Dave was also the key architect responsible for the creation of the product. AceIt has prepared Project Managers from around the world to pass their PMP exams. You can find endorsements from some of his customers on three O's web site http://www.threeo.ca