2012, ISBN: 0141033576 / 978-0141033570
The answer lies in the two ways we make choices: fast, intuitive thinking, and slow, rational thinking. This book reveals how our minds are tripped up by error and prejudice (even when we think we are being logical), and gives you practical techniques for slower, smarter thinking.
2008, ISBN: 0273710516 / 978-0273710516
How many times have you written an email at work, read it back and found that it didn't make as much sense as you'd hoped, or worse, someone else has told you that they can't follow it. The Pyramid Principle will show you how to communicate your ideas clearly and succinctly.
Esther Cameron, Mike Green
2012, ISBN: 0749464356 / 978-0749464356
Written for students and professionals alike, this book is the classic text in the field of change management. It is aimed at anyone who wants to understand why change happens, how it happens and what needs to be done to make change a welcome.
Stephen R. Covey
2004, ISBN: 0684858398 / 978-0684858395
One of the most influential books ever written. In this seminal work, Stephen R. Covey presents a holistic, integrated, principle-centred approach for solving personal and professional problems.
Suzanne Robertson, James Robertson
2012, ISBN: 0321815742 / 978-0321815743
Getting the requirements right is crucial if we are to build systems that best meet our needs. We know, beyond doubt, that the right requirements produce an end result that is as innovative and beneficial as it can be, and that system development is both effective and efficient.
Ian Alexander, Richard Stevens
2002, ISBN: 0321131630 / 978-0321131638
Writing Better Requirements specifically focuses on how to uncover and clearly express requirements for software and systems. Loosely defined, requirements represent the required uses of a system as defined by the ultimate end user.
James Cadle, Debra Paul, Paul Turner
2014, ISBN: 1780172737 / 978-1780172736
The role of the business analyst is to formulate options for a way forward and produce business cases setting out conclusions and recommendations. This professional discipline requires the widest possible array of tools and the ability to use each when and where it is needed.
2011, ISBN: 1563273764 / 978-1563273766
The bestselling first edition of this influential resource has been incorporated into the curriculum at forward thinking colleges and universities, a leading vocational technical institute, many in-house corporate continuous improvement approaches, and the United Nations' headquarters.
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