Lessons Learned - Billing

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landeau101
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Joined: Fri 07 Oct 2016 11:13 pm

I'm new to a consulting firm. When conducting lessons learned, is it appropiate to bill resource time to the client (as part of project). Thank you for your input.
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dhaughey
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Joined: Sat 19 Dec 2009 4:39 pm
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If you share the lessons with your customer to help them become more efficient in the future, I would bill them. If it is purely internal to help your organisation perform better in the future, then I would not. It depends on how granular you are with your billing. I usually bill for project management as an item, which includes all elements of managing the project including lessons learned.
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