The Light Touch by Malcolm Kushner

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satisfactionuk
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The Light Touch by Malcolm Kushner

Postby satisfactionuk » Mon 28 Feb 2011 9:12 pm

The Light Touch - How to use humour for business success by Malcolm Kushner

Business today is considered to be conducted in a high paced, high pressure environment that is an ample breading ground for all manner of stress related illnesses that could at worst contribute to sub-optimal decision making and the total failure to control the detrimental escalation of quite insignificant events into full blown confrontations.

This book is not designed to turn you over night into an ad-lib comedian or to encourage you to detract or undermine the seriousness of many workplace situations. I does however encourage you to develop a much more relaxed mindset that is not blocked by negative thoughts and anxieties that can present barriers to good communication.

Mike Sullivan the governor of Wyoming says that a sense of humour, just like an unblemished reputation, can be a tremendous asset in life and in business. Malcolm Kushner’s book is a refreshing reflection on harnessing the power of this valuable resource.

This sentiment is expanded upon by Bob Waterman the co-author of In Search of Excellence when he writes. The Light Touch should be mandatory reading for managers. Chock-full of anecdotes, it illustrates the incredible range and influence of humour has in the workplace, from communicating to motivating to negotiating. Malcolm Kushner has filled a gaping hole in management practices by sharing his experiences as a humour consultant in a thoughtful, applicable and funny manner.

Interpersonal skills is a basic and very important skill that project managers must possess if they are to break down barriers and resistance to their project related needs, request and even occasionally demands. Most people can tell jokes and some may be considered the life and soul of a party. However, this type of humour while desirable in a social environment may prove to be considered to be inappropriate in the workplace. This book eloquently bridges that gap by showing the reader the when, why and more importantly the how to use humour in everyday business situations to diffuse situations and ward off possible confrontations.
Kind regards

Stephan Toth

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