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Lessons Learned - Billing

Posted: Fri 07 Oct 2016 11:18 pm
by landeau101
I'm new to a consulting firm. When conducting lessons learned, is it appropiate to bill resource time to the client (as part of project). Thank you for your input.

Re: Lessons Learned - Billing

Posted: Sat 08 Oct 2016 8:58 am
by dhaughey
If you share the lessons with your customer to help them become more efficient in the future, I would bill them. If it is purely internal to help your organisation perform better in the future, then I would not. It depends on how granular you are with your billing. I usually bill for project management as an item, which includes all elements of managing the project including lessons learned.