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What skills do you utilise for managing resources in a matrix environment?

Posted: Tue 26 Nov 2013 10:20 pm
by kwalford
A lot of PM's operate within a matrix environment now. When it comes to utilising a matrix deployed resource you have to deal functional differences, dual reporting, lack of authority over the resource & competition from other projects.

What techniques do you use to influence resources that your project work is a priority?