Project Smart ~ Exploring trends and developments in project management today

Calendar iconNot recorded
Adobe PDF icon

The Three Different Types of Project Management Offices

~ By John Reiling

Project manager shaking hands

There are three basic types of Project Management Office (PMO) organisations, varying in the degree of control and influence they have on projects within the organisation. You will need to determine which type you need to establish in order to have an effective project office.

The three types of PMOs include:

1. Supportive PMO

The Supportive PMO generally provides support in the form of on-demand expertise, templates, best practices, access to information and expertise on other projects, and the like. This can work in an organisation where projects are done successfully in a loosely controlled manner and where additional control is deemed unnecessary. Also, if the objective is to have a sort of "clearing-house" of project management information across the enterprise to be used freely by project managers, then the Supportive PMO is the right type.

2. Controlling PMO

In organisations where there is a desire to "rein in" the activities, processes, procedures, documentation, and more - a controlling PMO can accomplish that. Not only does the organisation provide support, but it also requires that the support be used. Requirements might include adoption of specific methodologies, templates, forms, conformance to governance, and application of other PMO controlled sets of rules. In addition, project offices might need to pass regular reviews by the controlling PMO, and this may represent a risk factor on the project. This works if a) there is a clear case that compliance with project management organisation offerings will bring improvements in the organisation and how it executes on projects, and b) the PMO has sufficient executive support to stand behind the controls the PMO puts in place.

3. Directive PMO

This type goes beyond control and actually "takes over" the projects by providing the project management experience and resources to manage the project. As organisations undertake projects, professional project managers from the PMO are assigned to the projects. This injects a great deal of professionalism into the projects, and, since each of the project managers originates and reports back to the directive PMO, it guarantees a high level of consistency of practice across all projects. This is effective in larger organisations that often matrix out support in various areas, and where this setup would fit the culture.

The best type is very specific to the organisation, culture, and history of what works and what does not. But the objectives are - more or less - to:

  1. Implement a common methodology
  2. Standardise terminology
  3. Introduce effective repeatable project management processes
  4. Provide common supporting tools
  5. Ultimately, the objective is to improve levels of project success within the organisation

Being aware of these types can help you and your organisation more easily accomplish this.

For more informative articles around the project management field, see the PMcrunch - - website. PMcrunch provides fresh perspectives on the world of project management in the areas of certification, online project management, project management process, project management templates, and soft skills.

Comments (1)

Topic: The 3 Different Types of Project Management Offices
5/5 (1)
Full StarFull StarFull StarFull StarFull Star
8th July 2014 8:53am
Noel Peries (Bath) says...
As a PMO specialist, I agree with the three different types of PMO listed. To move from a supportive PMO to a directive PMO the organisation/department needs the buy in from the Head of that function and the PMO need to be able to implement the right tools (i.e PPM) that allow capacity/resource mgmt, budget tracking and informed MI that allow for informed decision making to a portfolio of projects.

Add a comment

(never displayed)

What is the opposite word of small?
Notify me of new comments via email.
Remember my form inputs on this computer.

Seven Key Principles of Project Management

Hand holding a key with success written on the fob

If you're looking for guidance to help you manage your project with added confidence, then this article will help you.

How to Deliver Project Status

Close-up of a businessman's hand with a gilded pen writing a document

This article recommendations how to deliver project status to management and the project team that you will hopefully find to be very effective.

10 Ways to Inspire Your Team

Green lead by example check mark and pencil

As a project manager you are in a prime position to inspire your team. Here are ten ways to get you started.

How Agile Practices Reduce Requirements Risks

Road warning sign - Risks Ahead

Every software project carries some risk, but many of these risks can be mitigated. That's true of problems related to product requirements.

PROJECT SMART is the project management resource that helps managers at all levels improve their performance. We provide an important knowledge base for those involved in managing projects of all kinds. With weekly exclusive updates, we keep you in touch with the latest project management thinking.

WE ARE CONNECTED ~ Follow us on social media to get regular updates and opinion on what's happening in the world of project management.

Latest Comments

Duncan commented on…
- Thu 26 November 10:39am

Joseph commented on…
- Wed 25 November 6:06am

Nyla Ahmed commented on…
Understanding the Project Management Triple Constraint
- Tue 24 November 9:39pm

Latest tweets

Managing Change Successfully: Six Layers of Resistance #pmot #projectsmart about 2 days ago

Can Agile Reduce Complexity? #pmot #projectsmart about 3 days ago

RT @pm4girls: This joins the list of new #PM tools I've investigated this year: @bugilopl looks pretty good! about 4 days ago