Project Smart ~ Exploring trends and developments in project management today

Calendar icon
Adobe PDF icon

10 Things Every Manager Should Know

~ By Gina Abudi

Hand holding a key with success written on the fob

In working with clients over the years to develop programmes for new supervisors/managers - there are some skills, knowledge and competencies that rise to the top of "must haves" for someone in a management role. These are in no particular order, but all are of equal importance to be successful in a management role:

  1. Finance 101: Understand the basics of finance; know how to read a balance sheet, understand how to create a budget.
  2. Feedback: Learn how to give constructive feedback; provide those who report to you with feedback on a regular basis about how they are doing.
  3. Influence: Effective managers can persuade others to accomplish the organisational goals; just telling someone what to do doesn't work - even if they report to you. The most successful managers are able to influence others to move in the direction they need them to go.
  4. Interpersonal understanding: Managers must understand those around them; not just their staff, but their managers and the other department heads/employees. The ability to understand how others think and what's important to them helps to ensure success in accomplishing your goals.
  5. Motivate: Learn how to motivate those around you - what's important to your staff? Not everyone is motivated by the same things and a good manager understands their staff and what motivates them to come to work each day and do a good job.
  6. Team leadership: Team leadership requires ensuring the team - whether your own staff or others - understand the mission, goals and objectives before them. A strong team leader builds effective teams that can accomplish the goals of the organisation and enables the team to move toward a common goal.
  7. Planning: The ability to effectively plan projects is important for any manager. This requires sharing the vision with others, getting them on board, creating plans to implement the vision, and ensuring timelines are met and budgets are managed.
  8. Problem solving: Effective managers know how to understand a situation completely - they plan, they don't react. Understanding the root cause of a situation is necessary in order to effective problem solve the issue.
  9. Communication - written and verbal: Strong communication skills is required of everyone, and especially of managers. The ability to effective and efficiently communicate changes, plans, next steps, the direction of the organisation, etc. is required to ensure that staff understands where they need to head and how to get there. Effective communication builds trust.
  10. Organisational awareness: It's important to understand how things happen within the organisation and how things get done. What are the informal paths involved in meeting goals. What is the culture of the organisation? How do departments work with each other? This "insider knowledge" about the organisation is key to the effectiveness of the manager and ensures the ability to get things accomplished.

In addition, no matter what your role - there are some core values that are of importance for everyone, including:

  • Honesty and integrity
  • Focus on the customer
  • Respect for others
  • Cultural awareness

So much more can be added to this list! What would you add? What's important for managers to ensure they are successful?

Gina Abudi has over 15 years consulting experience in a variety of areas, including project management, process management, leadership development, succession planning, high potential programmes, talent optimisation and development of strategic learning and development programmes. She is Partner/VP Strategic Solutions at Peak Performance Group, Inc. in Gloucester, Massachusetts. Gina blogs at She has been honoured by PMI as one of the Power 50 and has served as Chair of PMI's Global Corporate Council Leadership Team. She has presented at various conferences on topics ranging from general management and leadership topics to project management. Gina received her MBA from Simmons Graduate School of Management.

© 2009-2010 Gina Abudi. All rights reserved.


Be the first to comment on this article.

Add a comment

(never displayed)

What is the day after Monday?
Notify me of new comments via email.
Remember my form inputs on this computer.

Is Your Project Proposal READY?

Businessman saying: Are you ready in retro style pop art

The mnemonic READY is useful when creating a project proposal. It will help you produce a project proposal that's difficult to ignore.

The Mythical 50% Resource

Red blocks with the percent sign on a white background

Most managers of software development projects have had an encounter with a resource who is committed to their project some percentage of the time.

Helping Project Teams Succeed

Business team brainstorming using coloured labels on a table in an office

Project teams will be successful when the right environmental conditions exist; sadly this is not always the case.

Undertaking a Successful Project Audit

Audit checklist clipboard with checkboxes marked for related concepts

A project audit provides an opportunity to uncover issues, concerns and challenges encountered during the project lifecycle.

PROJECT SMART is the project management resource that helps managers at all levels improve their performance. We provide an important knowledge base for those involved in managing projects of all kinds. With weekly exclusive updates, we keep you in touch with the latest project management thinking.

WE ARE CONNECTED ~ Follow us on social media to get regular updates and opinion on what's happening in the world of project management.

Latest Comments

Alick Nyangulu commented on…
The Role of the Project Manager
- Thu 20 October 8:14pm

Duncan commented on…
Project Planning a Step by Step Guide
- Thu 20 October 5:04pm

Karim commented on…
Project Planning a Step by Step Guide
- Thu 20 October 12:48pm

Latest tweets

RT @LeanneM_INV: Eternally grateful for the existence of @ProjectSmart getting me through my MSc #speakinginplainenglish about 1 day ago

General Project Management • Re: What is a main priority when looking for PM Software? #pm #projectsmart about 3 days ago

General Project Management • Re: Project Managment Software #pm #projectsmart about 3 days ago