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Your Project Does Have A Goal

By Trevor Roberts
Flock of birds

Jurgen Appelo wrote a post a couple of days ago, "Your Software Project Has No Goal." His argument was summed up in the first sentence:

  • Human beings, organisations and software projects share one important thing: they have no intrinsic goals.

Um... no. That's wrong. And the reason why it's wrong is in the very next sentence:

  • The goal of something that emerges from interacting parts is not determined by the goals of those parts.

The key point here is Jurgen is talking about something that emerges from interacting parts, an emergent phenomenon. But an organisation or a project isn't an emergent phenomenon, they are created, and created with a purpose, a goal.

There are plenty of emergent phenomena all around, the flocking of birds, the building of termite mounds, convection cells in heated fluids, and so on. What all these examples have in common is that they display behaviour at the macro level - that of the flock, colony, or convection cell - which emerges from much simpler behaviour at the micro level, the individual birds, termites, or convection particle.

So, for example, in flocking a bird may only be obeying three simple rules, keep in touch with the flock, travel in the same average direction, but don't get too close to any individuals. From these three simple rules, we start to get the typical complex flocking behaviour we all recognise, despite none of the individuals trying to behave in that manner.

In other words, the flock doesn't have an intrinsic goal, it only happens because of interactions between participants having an emergent effect, not because they decide to form and behave as a flock.

Perhaps the strangest example of an emergent phenomenon is intelligence. Billions of neurons are connecting to each other, each individual cell following simple chemical prompts. But out of all of this, we get thought, memory, consciousness.

But the important thing to remember about all of these phenomena is that they emerged not because they were what the individual participants were aiming for, but as an unexpected outcome of it. You can readily see, however, where this breaks down for organisations and for projects.

You see, organisations, at least business organisations, don't typically start because there happened to be a few people hanging around. They don't emerge because separate individuals are trying to have a job.

No, organisations start because some individual, or group of individuals, decide to begin an organisation. And this is the crucial difference, an organisation is the intended outcome. To this end, a group of people are employed to be part of that organisation. An organisation is not an emergent phenomenon, it is an intended one.

And because there is a conscious effort to make an organisation, because it is an intended outcome, there is a purpose behind it. The decision to start an organisation is made because it is thought to be the best way to achieve what the creator is after. An organisation starts with a goal, otherwise it wouldn't start at all.

Sure, once the organisation exists the interactions of the people in it may lead to an unexpected culture. There may indeed be emergent phenomena within the organisation caused by the interactions of the individuals inside it. But that doesn't mean the organisation has no goal, only that the individuals in it have many goals, some helpful to the organisation, some not.

But because the organisation is a conscious creation, the creators of it harness these interactions, or stop them. For a business as a form of organisation, the simplest generalisation of a goal is to make money for the creators, or the owners. So those efforts of the individuals that help this goal are rewarded, by decree of those on high. Those efforts which damage this goal are punished, by decree of those on high.

And this goal, to make money, is an intrinsic one, it is the very reason the business exists. The reason an organisation can have this intrinsic goal is because it is created, it is not the product of interacting elements.

The same argument follows for projects. Projects don't (or at the very least, really shouldn't) start because there are some developers sitting around twiddling their thumbs, time on their hands, nothing to do. No, a project starts because some conscious agency, a creator, decrees that there is a problem to be solved, an aim to be met, a goal to be achieved.

That act of creation means the project starts with an intrinsic goal, again, because a project does not emerge out of the interactions of those within it. It is created, and then people are brought into it.

Of course, the intrinsic goal may be a bad one, but that doesn't mean it doesn't have an intrinsic goal. As a starting point, it is probably fair to assume the intrinsic goal of all projects in a business is to make, or save, the business some money. Why? Because then the intrinsic goals of the project and the organisation are aligned, meaning the project is far more likely to have been given the go ahead to begin.

It is the fact that an organisation and a project both have a conscious act of creation, an act with a defined purpose, that means they both have intrinsic goals. Religious arguments aside, there was no conscious decision made to create a race of hairless apes who run around asking questions, which is why humans don't have intrinsic goals.

Human beings: no intrinsic goals. Organisations: intrinsic goals. And, sorry Jurgen, but yes, your software project does have an intrinsic goal.

Trevor Roberts is a project manager who runs his own project management consultancy, working with business and government to help deliver successful projects. He is passionate about project management and its importance in helping organisations achieve success. He is continually learning more, and passing on what he has already learned to others through his blog Project Management GuideExternal Link You can follow Trevor on Twitter at http://twitter.com/trev_robertsExternal Link

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Jurgen Appelo
Posted 346 days ago
I think we simply have different views on what defines an organization. What Matthew and Trevor call an organization, I simply call that the *assets* of the organization. Sure, shareholders have a goal for an organization's assets.

But the culture and identity of an organization are *not* owned by its shareholders. (If they were, then I'm sure Microsoft's shareholders would simply make sure that Microsoft looked a lot more like Google. But it doesn't...)

The culture and identity of an organization obviously have no intrinsic goals. What I call an organization is based on that emerging culture and identity. It is much more than just the assets.

And I'm going to leave it at that. Thanks for discussing.
Trevor Roberts
Posted 347 days ago
"Yes, Trevor, an organisation *IS* more than the some of its parts. It transcends that for which is was conceived."

I never said an organisation can't be more than the sum of its parts - but that doesn't make it an emergent phenomenon. I said it always starts with a goal - that for which it is conceived. And while that goal can change, the organisation still has one.

Without knowing my parents' goals, I can't say if I'm serving them or not. If their goal was to have a child, well, I think that goal was met as soon as I was born. If it was to bring a child up, well, yup, they managed that.

If, going back to the 'selfish gene' metaphor used in your original post, it was to pass on their genetic structure, then yes, I'm meeting their goal there, too. Though as my mother keeps telling me, it would be even better if I had a child of my own.

If my parents' goal was to take over the world, then I must be a terrible disappointment to them. I have indeed not served their goals. But I think most people would agree that if that really was their goal, having a child was a really bad way to go about it.

My point is that when I talk about an 'intelligent creator', I mean a rational one - one who will select the best tool they can to achieve their goal. I've already agreed that humans, both as a race, and as individuals, are an emergent phenomena. They are a very poor tool for someone to try to use.

Organisations, on the other hand, are a good tool for certain situations - particularly to harness the productive effort of the people within them, to harness it towards a specific end, a goal.

Put it this way: Around the world, parents look at each other dewy-eyed when their child is born, and wonder aloud "Will he be a doctor? A pilot? An artist? Who knows!". It is astonishingly rare for people starting a business to look at each other dewy-eyed and wonder out loud "What will our organisation do? Will it plant trees? Will it worry about the environment? Will it dump waste? Who knows!".

Organisations are complicated, yes. Within them, they can demonstrate emergent phenomena - the culture of the employees being an obvious example. They can be run in different ways - the employees can be treated badly, as a resource to be ruthlessly exploited, or you could treat them well, allowing them to grow as human beings, to reach their greatest potential. There are numerous possibilities.

But these are just different approaches to having the organisation run efficiently, to run well, to last longer. They are different ways of enabling the organisation to continue to achieve its goals. They don't replace those goals.
Matthew
Posted 347 days ago
No, an organisation or a project isn't an emergent phenomenon.

My parents created me, yes. For the first few years if I tried to develop my own goals then they clamped down pretty hard on me. After a while they realised that I had outgrown their organisation and I was allowed to separate and become an entirely different organisation with different goals. I do have emergent goals, but then I am not a business or a project.

You seem to believe that a business is a complex society or community of individuals that come together to achieve their ambitions. I think this is wrong. A business is an organisation run by shareholders to extract maximum profit by exploiting both the workforce and other resources. I would prefer your view, but in reality it's not the case.
Jurgen Appelo
Posted 348 days ago
"But an organisation or a project isn't an emergent phenomenon."

Yes, Trevor, an organisation *IS* more than the some of its parts. It transcends that for which is was conceived.

Just consider this... You were created by your parents, right? And (following your logic) you would serve your parent's goals? I don't think so. You obviously have a logical fallacy there.

I suggest you read The Living Company, by Arie de Geus.
 

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