Contact Us

Install Toolbar

See Article Categories

10 Things Every Manager Should Know

By Gina Abudi
Bunch of keys with success on the fob

In working with clients over the years to develop programmes for new supervisors/managers - there are some skills, knowledge and competencies that rise to the top of "must have's" for someone in a management role. These are in no particular order, but all are of equal importance to be successful in a management role.

  1. Finance 101: Understand the basics of finance; know how to read a balance sheet, understand how to create a budget.
  2. Feedback: Learn how to give constructive feedback; provide those who report to you with feedback on a regular basis about how they are doing.
  3. Influence: Effective managers can persuade others to accomplish the organisational goals; just telling someone what to do doesn't work - even if they report to you. The most successful managers are able to influence others to move in the direction they need them to go.
  4. Interpersonal understanding: Managers must understand those around them; not just their staff, but their managers and the other department heads/employees. The ability to understand how others think and what's important to them helps to ensure success in accomplishing your goals.
  5. Motivate: Learn how to motivate those around you - what's important to your staff? Not everyone is motivated by the same things and a good manager understands their staff and what motivates them to come to work each day and do a good job.
  6. Team leadership: Team leadership requires ensuring the team - whether your own staff or others - understand the mission, goals and objectives before them. A strong team leader builds effective teams that can accomplish the goals of the organisation and enables the team to move toward a common goal.
  7. Planning: The ability to effectively plan projects is important for any manager. This requires sharing the vision with others, getting them on board, creating plans to implement the vision, and ensuring timelines are met and budgets are managed.
  8. Problem solving: Effective managers know how to understand a situation completely - they plan, they don't react. Understanding the root cause of a situation is necessary in order to effective problem solve the issue.
  9. Communication - written and verbal: Strong communication skills is required of everyone, and especially of managers. The ability to effective and efficiently communicate changes, plans, next steps, the direction of the organisation, etc. is required to ensure that staff understands where they need to head and how to get there. Effective communication builds trust.
  10. Organisational awareness: It's important to understand how things happen within the organisation and how things get done. What are the informal paths involved in meeting goals. What is the culture of the organisation? How do departments work with each other? This "insider knowledge" about the organisation is key to the effectiveness of the manager and ensures the ability to get things accomplished.

In addition, no matter what your role - there are some core values that are of importance for everyone, including:

  • Honesty and integrity.
  • Focus on the customer.
  • Respect for others.
  • Cultural awareness.

So much more can be added to this list! What would you add? What's important for managers to ensure they are successful?

Gina Abudi has over 15 years consulting experience in a variety of areas, including project management, process management, leadership development, succession planning, high potential programmes, talent optimisation and development of strategic learning and development programmes. She is Partner/VP Strategic Solutions at Peak Performance Group, Inc. External Link in Gloucester, Massachusetts. Gina blogs at www.GinaAbudi.comExternal Link She has been honoured by PMI as one of the Power 50 and has served as Chair of PMI's Global Corporate Council Leadership Team. She has presented at various conferences on topics ranging from general management and leadership topics to project management. Gina received her MBA from Simmons Graduate School of Management.

Copyright © 2009-2010 Gina Abudi. All rights reserved.

We welcome constructive comments and approve any that meet our guidelines. It means providing helpful information that contributes to an article or discussion.

Comments

No comments yet.

Add Comment

*Required information
(never displayed)
 
1500
Enter the word hand backwards.
 
Enter answer:
 
Notify me of new comments via email.
 
Remember my form inputs on this computer.
 

Article Categories

Top 10 Qualities of an Excellent Manager
An excellent manager taps into talents and resources in order to support and bring out the best in others. An outstanding manager evokes possibility in others.

The ABC's of Project Management for Project Managers
The 7 ABC's of project management. Derived from the competencies of project managers, this article reviews areas that make project managers successful.

Intelligent Disobedience: The Difference Between Good and Great Project Managers
Intelligent disobedience requires taking risks. Take a risk and consider executing intelligent disobedience as you approach difficult project situations.

Top 10 Qualities of a Project Manager
What qualities are most important for a project leader to be effective? With the unique opportunity to ask some of the most talented project leaders in the world on their Project Leadership courses, ESI have collected a running tally of their responses.

Information Icon Common Cost Management Mistakes:

  1. Not understanding what is involved to complete an item of work.
  2. Starting with an amount of money and making the project cost fit it.
  3. Assigning people at more than 80% utilisation.
  4. Failing to build in contingency.
  5. Providing estimates under pressure in project meetings.

Discover our forum where you can ask questions, get advice from other people and share your experience.Speech bubbles