Activity is not achievement.
Project Smart is the project management resource that helps managers at all levels improve their performance. We provide an important knowledge base for those involved in managing projects of all kinds. With exclusive weekly updates, we keep you in touch with the latest project management thinking.
Customer satisfaction. It is the basis for what we do as project managers. If a customer isn't happy with the engagement, there isn't any amount of profit we can make or timeline we can beat that will make the project a full success. Customer satisfaction is critical. In my opinion, it is more important than any other project success determiner. I'd like to take this opportunity to discuss the topic of customer satisfaction.
In Part 1 of this series, I began my list of five areas to touch on to ensure you are delivering value to your project customers. We can all go through the motions, so to speak. But to go that extra mile, embrace best practices, add value and keep your customers coming back for more, you will need to be creative and dedicated. Let's look at the next three areas on my personal list of five best practices to use on every project…
Introduction to Project Management
This introduction to project management is a good starting point for anyone new to project management or considering a career as a project manager.
Project Planning a Step by Step Guide
The key to a successful project is in the planning. Creating a project plan is the first thing you should do when undertaking any kind of project.
Duncan Haughey on Six Clichés That Make You a Better Project Manager
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Laura Gideon on Six Clichés That Make You a Better Project Manager
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eBook - 7 Deadly Sins of Project Management - PDF, 3.8MB Download